Lundgren Honda of Auburn is looking
to add to our fast-paced Business Development Department! We are a
family owned and operated, full-service Honda dealership that has been
in business for over 50 years. As the first form of contact between the
customer and our dealership, our Business Development Center is a
crucial part of our process. We are looking for someone that will be a
great fit for both our customers and our Lundgren family. Do not miss
out on working with the best team in the business!
BDC Representative Responsibilities:
* Manage incoming phone and internet inquiries.
* Schedule check-times for service customers.
* Provide superior customer service and treat all customers with courtesy and respect.
* Meet specified targets and goals for outbound call lists.
* Maintain contact with customers to ensure they are 100% satisfied with all service they receive from us.
* Adhere to all company policies and procedures.
* Communicate clearly and efficiently with other members of service department
* Be kind, ambitious and willing to help!
BDC Representative Skills and Experience:
* High school diploma or GED equivalent.'
* Microsoft Office Experience
* Excellent customer relationship skills.
* Positive and energetic presence.
* Strong verbal and written communication skills.
* Professional and personal demeanor.
* Prior customer service experience preferred
* Prior phone experience preferred
* A drive to help people and problem-solving abilities are a must!
* This is a full-time position, with shifts varying between 7am-3pm,
8am-4pm, 9am-5pm. Monday-Friday. Some weekend shifts will be required on
Saturdays, the shift would be 7am-3pm.
***Automotive knowledge not necessary for this position - we will
teach you what you need to know! The ideal candidate will possess a
willingness to learn and grow with us and develop their skills and
knowledge.
Job Type: Full-time
Pay: From $14.00 per hour
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